Terms and Conditions
Effective Date: July 5, 2026
Welcome to ARP Home Solutions LLC ("ARP Home Solutions," "Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website, mobile site, and all handyman, repair, maintenance, installation, and related services we provide.
By accessing our website, requesting an estimate, scheduling services, or otherwise engaging with our Company, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our website or services.
1. Definitions
For purposes of these Terms:
Company means ARP Home Solutions LLC.
Client means any individual, property owner, authorized representative, or business requesting or receiving services.
Services means handyman work, repairs, maintenance, installations, home improvements, inspections, and any related services provided by the Company.
2. Acceptance of Terms
By using our website or services, you acknowledge and agree that:
You have read, understood, and agree to these Terms and our Privacy Policy
You are at least 18 years of age, or legally authorized to act on behalf of the property owner or responsible party
You have the authority to enter into a binding agreement for services requested
If these conditions are not met, you may not use our services.
3. Scope of Services
ARP Home Solutions LLC provides residential handyman and repair services, which may include installation, maintenance, repairs, and general home improvement work.
The exact scope of work will be defined in a written estimate, invoice, work order, or service agreement.
We reserve the right, at our sole discretion, to accept, decline, or discontinue any project.
4. Estimates and Pricing Variability
All estimates are based on visible conditions, customer-provided information, or reasonable assumptions at the time of inspection.
Estimates are not guaranteed final pricing and may change due to:
Hidden or concealed damage
Conditions differing from those observed or disclosed
Customer-requested changes or additions
Material price changes or supplier availability
Code requirements or safety compliance issues
Unforeseen conditions discovered during work
Any material changes in scope or cost will be communicated to the Client and, whenever reasonably possible, approved prior to continuation of work.
5. Pricing and Payment
Payment is due upon completion of services unless otherwise agreed in writing.
We accept payment methods as listed on invoices, which may include cash, check, or Venmo (will incur a 3% convenience fee)
Late or unpaid balances may be subject to fees permitted under applicable Wisconsin law.
The Client is responsible for all reasonable costs of collection, including administrative fees, legal fees, and collection expenses where permitted by law.
6. Scheduling, Cancellations, and Access
Appointments may be rescheduled or cancelled without penalty with at least 24 hours’ notice.
Cancellations with less notice, or situations where the Company cannot access the property upon arrival, may result in a cancellation fee or trip charge.
We are not responsible for delays caused by circumstances beyond our control, including but not limited to weather, supply chain delays, material shortages, utility interruptions, permit delays, or other unforeseen events.
7. Client Responsibilities
Provide safe, legal, and unobstructed access to the work area, ensuring a minimum 3-foot clearance free of severe clutter, hoarded materials, or debris.
Ensure necessary utilities (electricity, running water, adequate lighting, and basic ventilation) are available and functioning when required.
Remove or protect valuables, fragile items, and personal belongings from the work zone and transit pathways before the appointment.
Secure pets, children, and bystanders safely away from the active work area prior to and during service appointments.
Disclose any known hazards, structural damage, pest infestations, biohazards, or unsafe conditions before work begins.
Obtain any required permits, HOA approvals, or landlord permissions unless otherwise agreed upon in writing.
The Client understands that hidden or concealed conditions may exist and may not be discoverable until work begins. The Client acknowledges that the Handyman reserves the right to suspend or cancel services immediately if the environment is deemed hazardous, unsanitary, or structurally unsafe, and that standard trip fees will apply.
8. Materials
Unless otherwise agreed in writing:
Materials purchased by ARP Home Solutions LLC become the property of the Client upon full payment
Special-order materials may require deposits and may be non-refundable once ordered
If the Client supplies materials, the Company is not responsible for delays, defects, performance issues, compatibility problems, or additional labor resulting from those materials.
9. Permits and Approvals
Unless otherwise agreed in writing, the Client is responsible for obtaining all required permits, inspections, homeowner association approvals, zoning approvals, or other governmental permissions related to the project.
If the Company agrees in writing to obtain permits, all associated costs, fees, and administrative expenses will be billed to the Client.
We are not responsible for delays or denials caused by permitting authorities or governing organizations.
10. Workmanship Warranty
ARP Home Solutions LLC provides a 30-day workmanship warranty beginning on the date the service is completed.
This warranty covers only defects resulting directly from our workmanship.
This warranty does not cover:
Manufacturer or product defects
Normal wear and tear
Misuse, neglect, or improper maintenance
Existing or pre-existing conditions
Water damage or moisture intrusion
Pest or termite damage
Structural movement or foundation issues
Acts of nature or environmental damage
Damage caused by third parties or other contractors
Issues related to customer-supplied materials
Warranty claims are subject to inspection and verification. Warranty service is provided at the Company’s discretion upon confirmation of covered workmanship issues.
11. Construction Lein Notice
As required by the Wisconsin construction lien law, claimant hereby notifies owner that persons or companies performing, furnishing, or procuring labor, services, materials, plans, or specifications for the construction on owner’s land may have lien rights on owner’s land and buildings if not paid. Those entitled to lien rights, in addition to the undersigned claimant, are those who contract directly with the owner or those who give the owner notice within 60 days after they first perform, furnish, or procure labor, services, materials, plans or specifications for the construction. Accordingly, owner probably will receive notices from those who perform, furnish, or procure labor, services, materials, plans, or specifications for the construction, and should give a copy of each notice received to the mortgage lender, if any. Claimant agrees to cooperate with the owner and the owner’s lender, if any, to see that all potential lien claimants are duly paid.
12. Limitation of Liability
To the fullest extent permitted by Wisconsin law, ARP Home Solutions LLC shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to our services or website.
The Company’s total liability for any claim shall not exceed the total amount paid by the Client for the specific service giving rise to the claim.
This limitation applies regardless of legal theory, including contract, negligence, or strict liability.
13. Property Conditions and Hidden Defects
The Client acknowledges that work may involve existing structures that contain hidden or unknown conditions.
The Company is not responsible for pre-existing defects, including but not limited to:
Structural issues
Water damage or moisture intrusion
Mold or mildew
Asbestos or lead-based materials
Electrical or wiring issues
Plumbing failures
HVAC system defects
Pest or termite damage
Code violations
Improper prior installations
If such conditions are discovered, the Client will be notified when reasonably possible. Additional work may require changes in scope, pricing, or scheduling.
14. Website Use
You agree not to:
Use the website for unlawful or fraudulent purposes
Attempt to access systems or data without authorization
Interfere with website operation or security
Upload malware or harmful code
Misrepresent your identity or affiliation
Violate applicable laws while using the website
We may suspend or restrict access to our website at any time for misuse.
15. Privacy
Your privacy is important to us. Any personal information collected through our website, communication channels, or service scheduling is handled in accordance with our Privacy Policy, which is incorporated into these Terms by reference.
We do not sell personal information.
16. Photographs and Video Recording
ARP Home Solutions LLC may capture photographs and/or video of projects before, during, and after completion for:
Documentation
Quality assurance
Warranty records
Insurance purposes
Internal business use
Marketing Use (Client Choice)
☐ I authorize ARP Home Solutions LLC to use project photos/videos for marketing, including website, social media, advertising, and portfolio use. No personal identifying information or property address will be shared without permission.
☐ I do not authorize marketing use of project photos/videos. I understand images may still be used internally.
17. SMS Messaging Terms
By providing your mobile number and opting in, you consent to receive SMS messages from ARP Home Solutions LLC.
Messages may include:
Appointment confirmations and reminders
Technician arrival updates
Estimates and invoices
Customer support messages
Service-related updates
Promotional messages (if opted in)
Message frequency varies.
Standard message and data rates may apply.
You may opt out at any time by replying STOP. For help, reply HELP or contact us:
Phone: (608) 214-2123
Email:contact@arphomesolutionsllc.com
We do not sell or share mobile numbers for marketing purposes.
18. Changes to Terms
We may update or modify these Terms at any time.
Changes are effective upon posting to our website unless otherwise stated.
Continued use of our services or website constitutes acceptance of the updated Terms.
19. Governing Law
These Terms are governed by the laws of the State of Wisconsin without regard to conflict of law principles.
Any disputes shall be handled in Wisconsin courts unless otherwise required by law.
20. Contact Information
If you have any questions regarding these Terms:
ARP Home Solutions LLC
Phone: (608) 214-2123
Email: contact@arphomesolutionsllc.com