Privacy Policy

Effective Date: July 5, 2026

ARP Home Solutions LLC ("ARP Home Solutions," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, request an estimate, schedule services, communicate with us, or otherwise interact with our business.

By using our website or services, you acknowledge that you have read and understand this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect information that identifies, relates to, or could reasonably be associated with you.

Personal Information

We may collect information including:

  • Name

  • Email address

  • Telephone number

  • Mobile phone number

  • Property address

  • Mailing address

  • City, State, and ZIP code

  • Details regarding requested or completed services

  • Communications with our business

  • Payment information (processed through secure third-party payment providers when applicable)

Providing personal information is voluntary; however, certain information may be necessary to schedule appointments, prepare estimates, perform services, or communicate with you.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through your browser or device, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages viewed

  • Date and time of your visit

  • Time spent on pages

  • Referring website

  • Diagnostic, security, and performance information

Our website may use cookies, analytics tools, and similar technologies provided by Squarespace or other trusted service providers to improve website functionality, performance, security, and user experience.

3. Cookies and Similar Technologies

Cookies help our website function properly and improve your browsing experience.

Cookies may be used to:

  • Remember your preferences

  • Improve website functionality

  • Measure website traffic

  • Analyze visitor behavior

  • Improve website security

Most web browsers allow you to disable cookies through browser settings. Disabling cookies may affect certain features or functionality of the website.

4. How We Use Your Information

We may use your information to:

  • Respond to inquiries

  • Prepare estimates

  • Schedule appointments

  • Provide handyman services

  • Process payments

  • Send invoices and receipts

  • Communicate regarding appointments

  • Send technician arrival notifications

  • Provide customer support

  • Improve our website and services

  • Maintain business records

  • Detect fraud or unauthorized activity

  • Comply with legal obligations

  • Send promotional communications only if you have chosen to receive them

5. SMS Communications

If you voluntarily provide your mobile phone number and choose to receive text messages, you consent to receive SMS communications from ARP Home Solutions LLC.

Messages may include:

  • Appointment confirmations

  • Appointment reminders

  • Technician arrival notifications

  • Estimates

  • Invoices

  • Customer support messages

  • Service updates

  • Promotional offers (only if you have expressly opted in)

Message frequency varies depending on your interaction with our business.

Standard message and data rates may apply according to your mobile carrier's plan.

You may opt out of SMS communications at any time by replying STOP to any message.

For assistance, reply HELP or contact us directly.

Phone: (608) 214-2123

Email:contact@arphomesolutionsllc.com

Your consent to receive text messages is not a condition of purchasing our services.

We do not sell, rent, or share your mobile phone number with third parties for their own marketing purposes.

Wireless carriers are not responsible for delayed or undelivered messages.

6. Email Communications

If you choose to receive promotional emails from ARP Home Solutions LLC, we may occasionally send information regarding special offers, seasonal promotions, maintenance reminders, or company updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

Transactional emails relating to scheduled services, estimates, invoices, warranties, or customer support may still be sent when necessary to provide our services.

7. How We Share Information

We do not sell your personal information.

We may share information only when reasonably necessary to operate our business or comply with legal obligations.

This may include sharing information with:

  • Website hosting providers

  • Online scheduling providers

  • Payment processors

  • Communication service providers

  • Accounting or bookkeeping providers

  • Insurance representatives

  • Attorneys or professional advisors

  • Government agencies or law enforcement when required by law

These service providers may access information only as necessary to perform services on our behalf and are expected to protect your information in accordance with applicable laws and contractual obligations.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide requested services

  • Maintain customer records

  • Process payments

  • Meet tax and accounting requirements

  • Resolve disputes

  • Enforce our agreements

  • Comply with applicable legal obligations

When information is no longer required, we will securely delete, destroy, or anonymize it where reasonably practicable.

9. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of transmitting data over the Internet or storing electronic information is completely secure. Accordingly, we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of personal information, subject to applicable legal exceptions

  • Withdraw consent for marketing communications

  • Request information regarding how your information is used

To exercise any applicable privacy rights, please contact us using the information provided below.

11. Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, security, or content of websites that we do not own or control.

We encourage you to review the privacy policies of any third-party websites you visit.

12. Children's Privacy

Our website and services are intended for individuals who are at least 18 years of age or otherwise legally authorized to enter into a service agreement.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that we have unintentionally collected such information, we will take reasonable steps to delete it promptly.

13. Website Accessibility

ARP Home Solutions LLC is committed to making our website accessible to all visitors.

If you experience difficulty accessing any portion of our website or need assistance obtaining information, please contact us and we will make reasonable efforts to assist you.

14. Intellectual Property

All content appearing on the ARP Home Solutions LLC website, including text, logos, photographs, graphics, images, and other materials, is the property of ARP Home Solutions LLC or its licensors and is protected by applicable intellectual property laws.

No website content may be copied, reproduced, distributed, or used without prior written permission, except as permitted by law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or applicable laws.

When changes are made, we will update the Effective Date shown at the top of this Privacy Policy.

Continued use of our website or services after revisions become effective constitutes acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

ARP Home Solutions LLC

Phone: (608) 214-2123

Email:contact@arphomesolutionsllc.com